…beyond conception

we're immaculate

we go beyond conception to deliver creative solutions that work, not just on paper and on screen, but on people
immaculate provide engaging, relevant, innovative strategies and memorable creative experiences that differentiate and position for success. We bring together creative excellence and clever thinking to empower businesses, brands, services, products and people through innovative, appropriate and inspiring communication that gets results. And fundamental to this is our belief that communication is at the heart of every relationship. So whenever we help you communicate, we make certain that the experience felt by all is human, professional and inspiring – just like us!

latest work

  • Branding and identity for all campaign materials

    Pharmaceutical

    Harmonisation of portfolio

    Immaculate deliver umbrella positioning for skin care product portfolio and roll-out campaign.

  • celebdbi-thumb2

    Media and research

    A new digital platform

    Immaculate implement new digital platform for global celebrity evaluation business.

  • itv

    Healthcare

    New through the line campaign

    Immaculate launch new category in vision correction treatment from the experts in eye care at Optegra.

  • Brand look and feel

    Sports Marketing

    A new look for global leaders

    Immaculate create new brand identity for the worlds largest sports marketing research business.

what our clients say about us

  • "You inspired me when we first met and you have inspired me each time we have met since."

  • "More immaculate than immaculate – these guys deliver the goods time after time after time!"

  • "Immaculate have done a brilliant job. You have understood our business, helped us to articulate our values and proposition and created a brand that works for us."

  • "I cannot thank you enough for all of your work. The clarity and direction you have brought to the team is already paying dividends for us."

  • "Immaculate are truly an excellent agency to work alongside and I cannot recommend working with them enough."

  • "I must say the work looks amazing and the feedback has been great. We are already see a change in business owing to your contribution. Thank you."

  • "When it comes to creativity, innovation and effective marketing solutions, immaculate win hands down!"

who we are

immaculate by name and immaculate by nature - we're passionate about design and ROI - and have the awards to prove it!
Immaculate are a team of dedicated and passionate industry experts who love what they do. We provide creative solutions for a vast range of businesses, products and services – solutions that are built upon foundations of solid business rationale. We apply sound methods, innovative techniques and meticulous consideration to everything we do. We explore every angle, every approach and every environment to maximise your customers’ sensory experiences and drive them to action.

here are just a few of our people

  • Phil Staff

    Joint Managing Director

    Creative and Client Services

    Phil started his career working in-house, designing for FMCG & Pharmaceuticals products, working for clients such as: Harrods, Tetley, Canon, Givenchy, GSK (then SKF & Glaxo), Johnson & Johnson and Chanel to name a few. In 1994 he set up, Immaculate Conceptions, building the company up over 10 years.

    Then at the beginning of 2004, re-branded as immaculate, building the business around the concept that creativity delivers measurable returns, marketing excellence and ROI for a wide range of clients.

  • Paul Cutmore

    Joint Managing Director

    Creative and Client Services

    Paul cut his teeth working client side for large Plc’s - where he set up and ran internal creative, marketing & advertising facilities - before moving to the dark side with Saatchi & Saatchi working on accounts as diverse as The National Lottery, Mars, Berkeley Homes and Scottish Widows.

    In 2000 he was approached by Enterprise IG (now The Brand Union) to provide strategy and client services lead on major accounts including Virgin, Barclays, Sony and Vodafone. In his time there he was responsible for the creation of the new Vodafone brand identity and implemented its roll out to over 18 countries and became the global brand guardian.

  • Katie Baggott

    Client Services Manager

    Katie is one of immaculate’s talented Client Services Managers. Katie began her career in advertising where she soon progressed to the position of Account Manager, responsible for some of the companies key accounts. However looking for a marketing focused role, Katie joined a specialist financial marketing agency, where she was responsible for the marketing of structured products for accounts such as: Investec and Santander.

    In September 2010, Katie joined immaculate where she now works on a variety of different accounts and projects, ensuring that the ‘immaculate way’ on day to day processes are implemented to maintain the high quality of service we deliver to our clients.

  • Iain Norman

    Design Director

    It all began for Iain developing brand communications for the UK’s premier snowsport retailer, Snow+Rock. As a keen skier, snowboarder and climber, he also relished the opportunity to work in the mountains art directing photo-shoots across Europe.

    In 2004, Iain was approached by the Extreme Sports Channel to help launch their retail chain – where as design manager – he was responsible for the development and implementation of the brand. Utilising his creative skills in areas such as identity, digital, experiential, advertising, sales promotion and display. Following further design roles for brands such as Billabong and Nixon, Iain joined immaculate in 2006 and has been instrumental in developing and enhancing the traditional, digital and interactive services of the company.

  • Ian Morgan

    Pharmaceutical Communications Consultant

    Ian obtained an honours degree in Biological Science from the University of Essex, UK in 1988. He then worked at Guy’s Hospital in London before jumping the fence to the pharmaceutical industry at Roche, followed by Wyeth and finally Eisai Europe medical affairs.

    In 1998, Ian moved again to the world of agencies, joining the international medical education agency Strategic Consultants International where he worked on and directed a number of different projects over several therapeutic areas with a focus on gastroenterology, hepatology, virology and oncology. After a short time at Solaris Health as Managing Director, Ian formed immaculate's strategic partner company, 4C Consultants International, providing client-focused, flexible and realistic approach to scientific communications.

  • Jacques Larsen

    Designer

    Jacques design flair was first utilised creating brand communications and packaging solutions for Johnson & Johnson and Mastermind Tobacco in South Africa, before making his move to the UK.

    Beam Global Design, brought Jacques to London where he designed and implemented advertising, branding and packaging collateral for likes of Jim Beam, Courvoisier and Tesco.

    Jacques joined immaculate looking to continue to nurture his existing talents and expand his knowledge of web design and digital media. The challenge of developing his creativity through digital mediums is something that he relished and has driven Jacques to be a valued member of the design team.

  • Victoria Keown

    Designer

    Following her degree in Graphic Design Victoria began her career at digital and print design agency that shared her love for animals, she was soon personally responsible for the design of PETA’s Animal Times magazine, with its global membership of over 2 million readers.

    Other sectors worked on at that time included education, healthcare, not for profit and retail, where Victoria worked for clients like the Department of Health and the FPA (Family Planning Association.)

    Victoria joined Immaculate in April 2010 looking to develop her skills and further expand her digital creativity and experience.

  • Hilary Eadon

    Pharmaceutical Project Director

    Hilary obtained an honors degree in Pharmacy from the University of Bath in 1986 and then completed her pre-registration training at The Royal Berkshire and Battle Hospitals in Reading, qualifying as a pharmacist in August 1987. She was awarded the Upjohn Prize for the best pre-registration project in the Oxford.

    Hilary then worked for the NHS as a Pharmacist before returning to full time study gaining a MSc in Clinical Pharmacy at the School of Pharmacy, University of London with distinction. Returning to Harefield in 1991 Hilary was promoted Chief Pharmacist in 1994. Hilary left the NHS in 2007 and joined immaculate strategic partner company, 4C Consultants International, where she is utilising her clinical knowledge in the development of educational and on-label meetings, slide decks, webcasts and advisory boards.

people work better when they can relate to each other, so at immaculate we build the kind of working relationships that are the most rewarding.

we understand global markets

what we do

for over 20 years we have been delivering line-bending design and marketing communications
We challenge assumptions to strengthen the output to develop creativity that brings clients success - All built upon foundations of solid business rationale. And building powerful communication requires a careful blend of skills and disciplines. We break ours down into four main areas; marketing, branding, print and digital.

marketing

immaculate’s strategic experience and creative expertise ensure activities are effective and relevant across all channels to maximise return on investment.

  • marketing strategy
  • design & implementation
  • media planning, campaign management
  • advertising, direct mail
  • copywriting, photography & more...
see our work

branding

whether measuring brand value, defining breakthrough strategies or creating powerful brand designs - immaculate cover everything a brand needs to stay ahead.

  • identity, brand design
  • brand insight, brand audit
  • brand strategy, brand positioning
  • name generation, brand communications
  • brand guidelines, brand books & more...
see our work

print

no mater what your need - immaculate can deliver unique creative solutions that appeal to both hearts and minds, to stimulate actions and deliver results.

  • advertising, corporate literature
  • marketing brochures, direct mail
  • sales promotion, exhibitions
  • events, POS, experiential design
  • report and accounts, packaging & more...

see our work

digital

digital is a revolution and the virtual is now a reality - immaculate reaches audiences in ways that you may not have even thought possible.

  • website design and implementation
  • online advertising, SEO & PPC
  • apps, eDM, mailshots
  • animation, film & video production
  • interactive and mobile

see our work

case studies

  • Getting noticed by your audiences – the trick is to know where to find them

    Optegra – Clarivu

    We were asked to launch an existing vision correction treatment into the market, known as refractive lens exchange (RLE) and to create a proprietary brand for the procedure. To help us achieve this we needed to educate the target audience in the benefits of RLE…

    read more
  • Brand look and feel

    Repucom

    When we first met RSMG Insights they were a group of individual sports marketing research companies, all with different faces and personalities. They were looking for ways in which to deliver their combined offers around the world and we told what we thought they should…

    read more
  • Fluid iconography to symbolise sound described in bright color ways to appeal to the audience demographic

    Denon & Marantz

    Working across multiple sectors and multiple countries, covering the whole EMEA region, we took the whole of the Denon & Marantz product range and made it easy to choose these brands for professional audio visual. Campaigns and materials were designed and developed for particular target…

    read more
  • Press Advertising

    Meda Pharmaceuticals

    The brief was to create a campaign for Axorid that conveyed the product’s key messages in a far more succinct and engaging way, taking existing branding and building on some of the positives of the existing materials. Rewriting the key messages and headline, from referencing…

    read more
  • A suite of communications to drive awareness and ‘open doors’

    Sanofi – Stilnoct

    Heavy competition from generic products was expected with a looming patent expiry in the UK, so a new breath of life was needed to revive the products positioning with UK GPs in order to prevent sales figures from nodding off! Some of the outcomes were:…

    read more
  • Trails 4 us was developed to provide a vehicle to aid the recruitment of volunteers for the CRO

    Richmond Pharmacology

    When it comes to clinical research we found out that most of us seem to have our own defined point of view and don’t mind communicating it. When it came to this client our role was to ensure through intuitive marketing communication strategies, that the…

    read more
  • FSC printed collateral to reflect the sustainability positioning of this data centre provider

    Ark Continuity

    Continuously delivering high integrity data centres that are secure, available and sustainable; was the positioning we formulated for this innovative and thought leading developer. The way in which we communicated it, was created to differentiate the offer, support the core proposition and position them for…

    read more
  • An incentive driven campaign to create awareness and stimulate action

    NHS Professionals

    Put simply, our job was to provide strategies and communication tools to create the competitive advantage sought by this healthcare recruiter in a saturated market place. We challenged our clients assumptions to deliver solutions that clearly set them apart from the crowd, signalled their strengths…

    read more

some of the client sectors being worked on now

(% of portfolio)

pharmaceuticals

28%

sports marketing

11%

healthcare

18%

See the full sector list

how we work

we define, design and then deliver. This is the immaculate way

define

defining how to tell people about
yourself and how to differentiate
yourself from your competitors

design

creating tools that maximise
awareness and stimulate actions to
provide the best possible ROI

deliver

delivering strategies and creativity
that comes alive and positions you
for success
At immaculate, we explore every angle, every approach and every environment to maximise your customers’ sensory experiences and drive them to action – this is manifested in how we think, how we work, how we organise and how we implement. We define, design and then deliver – this is the immaculate way. And our years of experience has allowed us to develop proven ways of working to maximise the returns on our clients investment. These ways of working present themselves in our processes and procedures which we continually evolve to meet the needs of ever changing marketing landscapes.

the immaculate way - seamless project delivery

find out more

the perfect blend of strategy & creativity

clever thinking
engaging design
watch the movie

our work

we offer our clients thought leading strategic experiences and creative expertise to maximise return on investment.
From global brands to one man bands, our clients will testify that whilst we engage on projects and get things done, we’re also fun to work with! We pride ourselves on the scope of our offer, the diversity of our markets and the reach of our expertise.

what our clients say about us

  • "I cannot thank you enough for all of your work. The clarity and direction you have brought to the team is already paying dividends for us."

  • "Immaculate are truly an excellent agency to work alongside and I cannot recommend working with them enough."

  • I must say the work looks amazing and the feedback has been great. We are already see a change in business owing to your contribution. Thank you."

  • "When it comes to creativity, innovation and effective marketing solutions, immaculate win hands down!"

  • ‘You inspired me when we first met and you have inspired me each time we have met since."

  • "More immaculate than immaculate – these guys deliver the goods time after time after time!"

  • "Immaculate have done a brilliant job. You have understood our business, helped us to articulate our values and proposition and created a brand that works for us."

who for

we work across many market sectors for all kinds of clients, all around the world.
From global brands to one man bands, our clients will testify that whilst we engage on projects and get things done, we’re also fun to work with! We pride ourselves on the scope of our offer, the diversity of our markets and the reach of our expertise.
  • AAN
  • Abbott
  • Actelion
  • AIG
  • Amgen
  • Ark
  • Astra Zeneca
  • Avid/M-Audio
  • Bell & Colvill
  • BESA
  • BOC
  • Braun
  • Business Link
  • Canadian Affair
  • Cancer Research
  • CDR
  • ClinTec International
  • Coller IP
  • Comms Learning
  • Connect Jets
  • Control Circle
  • Coventry University
  • Cristina
  • Denon & Marantz
  • Dixcart
  • Enovation Resources
  • ESPN
  • GSK SmithKline
  • Goldcrest Homes
  • Great Ormond Street
  • Green Belt Movement
  • Harlequins
  • Herman Miller
  • Huntress
  • Integral
  • Jamma-IT
  • Kidde
  • Learning Skills Council
  • Liberation Comms
  • Lilly
  • Liverpool University
  • Lloyds TSB
  • Marantz
  • Marriott
  • Merial
  • Mini
  • MSA
  • NHS
  • Optegra
  • Oral-B
  • Penfolds
  • Proctor & Gamble
  • PLASA
  • Radware
  • Richmond Pharmacology
  • Samsung
  • Sanofi Aventis
  • SASPA
  • Savills
  • Sennheiser
  • Snowden Consulting
  • The Osborne Group
  • Thomson Reuters
  • Toothbeary
  • Towerhill Associates
  • Travel Butlers
  • Tudor Trust
  • UniLink
  • WoW
  • Audio Visual
  • Clinical Research
  • Consumer
  • Education & Training

  • Oil, Gas & Mining
  • Professional Services
  • Public Relations
  • Financial
  • Property
  • Pharmacutical
  • Recruitment
  • Retail
  • Sport & Entertainment
  • Travel & Tourism

we work with brands around the world

contact us

latest news

if you have anything to say about us or what we do, or you just want to
get in touch – please feel free.
  • Getting noticed by your audiences – the trick is to know where to find them

    TV Campaign with Celebrity endorsement

    Ruth finds new vision correction treatment – immaculate deliver ‘through the line’ campaign for Optegra’s permanent lens replacement procedure, Clarivu™. This included prime time ITV1 TV spots, billboards, national press and online. Advertising communicated the story of Ruth Langford – TV presenter on This Morning and…

    ...
    read more
  • Advertising to reinforce positioning and essence

    We watch. We Listen. We ask.

    RSMG Insights appoint immaculate as global lead agency – Immaculate were appointed to assist RSMG Insights to deliver a brand harmonisation strategy and communications roll out to launch their new global positioning. RSMG Insights provide the data, insights and intelligence needed by clients in every…

    ...
    read more
  • kol_ipad

    Online tool to nurture pharmaceutical KOL’s

    The KOL Mapping Tool – One of the key drivers to brand success is a strong clinical advocacy and Key Opinion Leader (KOL). The KOL mapping tool has been developed to enhance individual knowledge and help develop target lists of KOLs most suitable for further…

    ...
    read more
view more news

latest blog

  • "Why customer reviews are an essential feature for e-Commerce"

    Online retailers are divided in their opinions of customer reviews. There are those who have yet to add this feature to their site, fearing a flurry of negative reviews that will put other customers off buying the product or service in question. Customer reviews however…

    read more
  • "How to create successful video content for your website"

    Image Source Now that no one uses Dial-Up and we can all watch videos without needing to buffer them for twenty minutes beforehand, it’s little wonder that video content is becoming the new big thing in online marketing. Before you rush off to jump on the…

    read more
  • "How to create content for e-commerce sites"

    Brochure sites are not the only ones that need great content – an e-commerce site that offers just the bare minimum of product information and little else is unlikely to be as successful as one that combines online retail with fantastic content that draws customers…

    read more

in summary

we're immaculate, we go beyond conception to deliver effective and engaging
creative experiences built upon foundations of solid business rationale.

we apply sound methods, innovative techniques
and meticulous consideration to everything we do. we explore every angle, every approach
and every environment to maximise your customers’ sensory experiences and drive them to action.

how can we help you?
call 01932 268899 or email us